We are all getting so excited to see the new building come together! Our pets are going to love their new resort. Here are the answers to the most frequently asked questions we’ve been hearing from our Mountain Dog Spa families.
Q: What is going to happen to the original Mountain Dog Spa location?
A: The Cashiers location across from Ingles will continue to host the dog grooming salon and dog training academy. In addition, there will be a big expansion in the dog fitness program. Though regular daycare and standard boarding will no longer be offered at the Cashiers location, Daycare-and-Training and Board-and-Train services will be available to families with an application process. Regular playtime and overnight boarding will move to the new location in Sapphire, and a shuttle will be available from the Cashiers location to the Sapphire resort and back.
Q: So, there will be a shuttle bus to take dogs to and from the new location. How will that work, and how much will that cost?
A: We have had a ton of interest in our new dog shuttle bus! We have already tested out the bus, and the dogs love it! The shuttle will be running back and forth between the Cashiers and Sapphire locations throughout the day. You will be able to drop off your pet for daycare or overnight boarding at the Cashiers location across from Ingles, and then they’ll ride over to the Sapphire Mountain Dog Resort on the next shuttle. Let us know what time you’ll be picking up your pet, so we can get them on the shuttle to be back at the Cashiers location on time. Trips to and from the two locations will be very affordable. We aren’t sure exactly what the cost will be for that yet, because we are figuring out how to make it as cost-effective as possible. We’ll share that information as soon as we can!
We also have shuttle service to and from your home available. The first trip to your home is $25, and then based on several factors, such as the distance to get to your home and the behavior of your pet in the bus, we will determine what the cost of future visits would be. Keep in mind, this shuttle does not have any crates inside it. The pets will ride comfortably on bus seats. So far, the shuttle has been a lot of fun – a big success!
Q: When will the new location be open?
That’s the big question! We are looking forward to scheduling pups to come play at the new location as soon as possible. They will be breaking ground in early October 2024. The metal building should be up and completed in February 2025. Our carpenters and stone masons will go to work making it look just as beautiful as the Mountain Dog Spa in Cashiers! By next season, we should be ready to share the new location with all of you!
Q: How can I sign my pet up to be one of the first to experience the new location, Mountain Dog Resort?
If you haven’t already registered your pet with us, here’s the link! You can make your reservations for next year now, and just know that any daycare and boarding reservations for Summer 2025 or further in the future will be at our big, shiny, brand new location with the luxury suites and the even bigger play spaces! We will communicate with all our pet families every step of the way to keep you up to date with what’s going on with your reservations.